Returns

RETURNS

Please feel free to message me with any questions you may have! If there is something wrong with your order upon receiving your package, please contact me within 7 days. I will accept returns within 14 days of receiving your package. I do not take responsibility for any normal wear and tear to this piece over time. Take care when wearing or handling to prevent damage to the stone. Thank you for your interest and support for Rush Brook Studio! I hope you find a piece you will love and wear for years to come!

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I do not accept exchanges or cancellations, but please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Items on sale