FAQs
Where can I buy your pieces?
You can purchase my pieces either here, on this website, or through my Etsy (rushbrookstudio.etsy.com)! I am also available on Instagram (@rushbrookstudio), where I sometimes offer exclusive pieces, deals, and sneak peaks! You can also find an exclusive array of my jewelry available to purchase at the below physical retail locations:
Where are you located?
All of my pieces are made by hand, by me, in my studio in Rhode Island, USA!
Where do you source your stones and material?
I source all of my stones from reputable sellers and lapidary artists located in the United States. Many of these businesses are small, and it makes me so happy I am able to use my own small business to support another! I also frequently upcycle material that I have found in vintage and antique shops, or online, such as authentic cameos, vintage stones, and coral and amber. My wire, chain, and earring component materials are all made in the USA and sourced from an extremely reputable sellers. again all located within the United States.
Do you provide a chain?
I do! Each of my pendants comes with a matching, complimentary chain for you to be able to wear it right out of the box! My chains are either copper-tone, solid .925 sterling silver, or solid 14k gold-filled.
Do you work in solid gold?
At the moment, I do not offer solid gold options or customs. I source extremely high-quality 14k gold-filled wire from a United States-based brand, and it has the same look as solid gold, and contains a thick coating of at least 5% of real gold. With proper care, it will not wear away like gold-plated or vermeil jewelry.
How do I care for my piece?
Over time, copper, sterling silver, and gold-filled wire and chains may take on a darker color. Each purchase from my shop comes with a complimentary yellow polishing cloth, which you may use at any time to polish your piece(s). (The cloth will still work even as it gets darker; do not wash the polishing cloth.) When polishing, try to avoid the stone so as not to scratch it. Please do not wear your piece in the shower or pool. If you have purchased a ring, I suggest taking it off before washing hands, using hand sanitizer, or putting on hand lotion/cream. Please wear my pieces with care, as dropping them or wearing them with very heavy chains or other pendants may cause damage. I am not responsible for normal wear and tear to items over time.
How much is shipping? When may I expect my order?
Domestic shipping within the United States is free. At the moment I am not shipping internationally. Shipping times vary based on your location. When your package ships, you will receive a tracking number in your email. I suggest tracking your package using this link as once a piece is out of my hands, I have no control over how fast it or what direction it travels within the USPS network. If you are ordering a piece that you need for a particular date, I suggest ordering at least two weeks in advance of the desired date, particularly around major U.S. holidays. Please keep in mind shipping carriers are also dealing with staffing shortages and pandemic-related delays still.